Our Guarantee: We are dedicated to providing you with top quality products from top quality manufacturers who stand behind their products. We are confident in the quality of our products and offer a 30-day money-back guarantee if you are not satisfied. (Shipping and handling costs are non-refundable.)

Shipping Policy: Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 24 hrs of placing your order via the ship method you select during checkout. You will receive an email confirming your order upon checkout and the status of the order will be updated when the items are shipped and then again when they are delivered.  If you require expedited shipping, orders must be placed by 12:00PM EST Mon-Fri.  Contact us at marinersales@thekayesgroup.com if you require special shipping arrangements.

Return Policy: We strive to achieve 100% customer satisfaction by providing top quality products. We realize, however,
that sometimes a product is not exactly what you expected. You may return an item within 30 days of your purchase (must be complete, in original factory packaging and new condition). Any items over 30 days are to be returned directly to the manufacturer for repair if defective. New returns over 30 days are non-refundable! Please Note: Before returning an item you must contact us via our "Contact Us" page or email us at marinerservice@thekayesgroup.com for return authorization and return shipment information. Returns without return authorization will not be accepted! You can receive a credit toward the purchase of another item; or receive a refund of the purchase price. Shipping and handling charges are not refundable. Please be sure to leave your contact information in your request.